Terms & Conditions
Last updated: 9/9/2025
1. Acceptance of Terms
By accessing and using Kayo Charters services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Booking and Payment
- All bookings are subject to availability and confirmation
- Payment terms will be specified at the time of booking
- Prices are subject to change without notice until booking is confirmed
- Additional charges may apply for special requests or changes
3. Cancellation Policy
Cancellation terms vary depending on the type of charter and timing of cancellation. Specific cancellation policies will be provided at the time of booking. We recommend travel insurance to protect against unforeseen circumstances.
4. Safety and Compliance
All flights operate under strict safety regulations and are subject to weather conditions, air traffic control, and other operational factors. We reserve the right to cancel or modify flights for safety reasons.
5. Passenger Responsibilities
- Valid travel documents required for all passengers
- Compliance with weight and baggage restrictions
- Adherence to safety instructions and regulations
- Respectful behavior towards crew and other passengers
6. Limitation of Liability
Kayo Charters liability is limited to the extent permitted by law. We are not responsible for delays, cancellations, or other issues beyond our control, including but not limited to weather conditions, air traffic control, or mechanical issues.
7. Governing Law
These terms and conditions are governed by the laws of Kenya. Any disputes arising from these terms will be subject to the jurisdiction of Kenyan courts.
8. Contact Information
For questions regarding these terms and conditions, please contact us:
Email: info@kayocharters.com
Phone: +254 746 809 098
Address: Wilson Airport, Langata Road, Nairobi, Kenya